Systems Engineer

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications.

Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. 

Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com. 

As a Cloud Systems Engineer, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you. As a part of the infrastructure group, you will help shape the core technologies used at Valeris.

The role will have a primary focus on project work, with escalation from other teams as needed. This is a fast-paced environment with new challenges and technologies added to the mix daily. Teamwork and communication are key to be successful in this position.

• Hybrid Infrastructure Engineering (On-Prem + Cloud)
  • Review, implement, administer, and support enterprise infrastructure across on-premises data centers and cloud environments (Azure primary)
  • Manage Valeris cloud production and non-production environments ensuring high availability, scalability, and performance
  • Support core infrastructure components (Cloud/Premise)
  • Virtual machines and hypervisors (VMware / Nutanix)
  • Storage platforms (NetApp)(Azure files/NetApp files)
  • Compute platforms (UCS / physical infrastructure)
  • Administer critical services:
  • Active Directory (AD), Group Policy
  • DNS / DHCPFile services (DFS, SMB)
• Azure Cloud Services (IaaS / PaaS / Native)
  • Deploy, configure, and support Azure services (compute, storage, networking)
  • Cloud Native services
  • Support hybrid identity integrations between on-prem AD and Entra ID
  • IaaS: Virtual Machines, networking, storage
  • PaaS: Azure SQL, App Services, Storage Accounts, API Management
  • Native services: Azure Monitor, Azure Services, Azure Apps, Log Analytics, Microsoft Entra ID
  • Support hybrid identity integrations between on-prem AD and Entra ID
  • Contribute to Azure landing zone, security baselines, and governance standards
  • Support cloud migration and modernization initiatives
• Monitoring, Observability, and Incident Response
  • Support and operate enterprise monitoring solutions
  • Datadog (primary platform)
  • Azure Monitor and native Azure telemetry services
  • Build and maintain
  • Infrastructure and application dashboards
  • Alerting strategies and thresholds
  • Synthetic tests and availability monitoring
  • Ensure monitoring coverage across
  • On-prem infrastructure
  • Virtual machines and cloud services
  • Network connectivity and dependencies
  • Perform incident triage, troubleshooting, and root cause analysis
• System Administration and Lifecycle Management
  • Install, configure, patch, and maintain operating systems and infrastructure components
  • Perform system upgrades, patching, and lifecycle management across hybrid environments
  • Troubleshoot and resolve issues across application, OS, and infrastructure layers
  • Participate in capacity planning, workload modeling, and performance tuning
• Automation and Infrastructure as Code
  • Develop and maintain automation using PowerShell and infrastructure tools
  • Support Infrastructure-as-Code (IaC) initiatives (e.g., Terraform (Azure))
  • Improve provisioning, monitoring, and operational efficiency through automation
  • Standardize build and configuration processes
• Reporting, Analytics, and Cost Optimization
  • Develop reporting and analytics
  • Datadog dashboards
  • Azure Monitor / Log Analytics
  • Analyze trends for performance, capacity, and availability
  • Support FinOps initiatives by providing visibility into resource utilization and cloud costs
• Governance, Security, and Compliance
  • Ensure adherence to change management processes and standard operating procedures
  • Support implementation of security controls, identity governance, and system hardening
  • Maintain compliance with enterprise policies and audit requirements
• Operational Support
  
  • Participate in on-call rotation and support after-hours maintenance
  • Support infrastructure projects including data center consolidation, cloud migration waves, and application modernization
  • Collaborate with infrastructure, network, DevOps, and security teams
• Utilize Valeris’ values as the driving force behind the team’s success 
• On time adherence to training deadlines for all corporate policies and procedures 
• Ensure all SOPs are followed with consistency 
• Perform additional tasks or projects as assigned

• Required Experience
  • 5+ years of experience in systems engineering or infrastructure engineering
  • Strong hands-on experience
  • Experience with Microsoft Azure
  • IaaS services (VMs, networking, storage)
  • Azure-native services (Entra ID, Azure Monitor, Log Analytics)
  • Experience supporting hybrid environments (on-prem + cloud)
  • Windows Server (2012–2019 and newer)
  • VMware vSphere
  • NetApp storage systems
  • Cisco UCS infrastructure (or similar)
  • Active Directory, DNS, DHCP
  • Monitoring & Observability Experience (Critical Requirement)
  • Experience implementing and supporting monitoring platforms
  • Datadog strongly preferred
  • Azure Monitor / native cloud monitoring tools
  • Experience with:
  • Alerting and incident response
  • Infrastructure and application visibility
  • Log aggregation and telemetry analysis
• Technical Skills
  • Strong troubleshooting and problem-solving skills across infrastructure stack
  • Scripting and automation
  • PowerShell
  • Ansible / Terraform
  • Networking fundamentals (routing, firewalls, hybrid connectivity)
  • Backup, DR, and high availability architectures
• Preferred Qualifications
  • Azure landing zone architecture
  • Infrastructure-as-Code (Terraform)
  • Azure Virtual Desktop (AVD) / Nerdio
  • Enterprise monitoring expansion and observability platforms
  • Experience supporting large-scale Azure migration initiatives
  • Familiarity with FinOps and cloud cost optimization practices

Physical Demands & Work Environment 

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy. 

• Although very minimal, flexibility to travel as needed is preferred. 

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.  

Why Work for Valeris? 

We’re committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect: 

• Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs 

• Additional health support, including telehealth and Employee Assistance Program (EAP) services 

• Company match on Health Savings Account contributions 

• Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000 

• Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability 

• 401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting 

• Paid Time Off (PTO) and Sick Leave to support work-life balance 

• Team members receive nine paid holidays plus two floating holidays 

• Opportunities for advancement in a company that supports personal and professional growth 

• A challenging, stimulating work environment that encourages new ideas 

• Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace 

• A mission-driven, inclusive culture where your work makes a meaningful impact 

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. 

Our Commitment to Equal Opportunity 

At Valeris, we don’t just accept difference – we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer.